8b88's Privacy Policy

2.1 Information You Provide Directly

When registering or creating an account, you provide the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Email address
• Mobile number
• Payment account details (bKash, Nagad, Rocket number or bank account details)
• National ID number or other identity documents (for KYC verification)

2.2 Automatically Collected Information

When you use the 8b88 platform, the following information may be collected automatically:

• IP address and device identity
• Browser type and version
• Operating system information
• Time and date of site access
• Pages visited and navigation patterns
• Cookies and session data
• Referral source (where you came from before visiting the site)

2.3 Transaction-Related Information

The following information is recorded for financial transactions:

• Deposit and withdrawal amounts and dates
• Payment method used
• Transaction ID and reference number
• Gaming history and bet records
• Bonus and promotion usage history

3.1 Account Management and Verification

• Creating, managing, and maintaining your account
• Age verification (confirming 21+) and identity verification (KYC)
• Ensuring account access security
• Assisting with password recovery and account recovery

3.2 Financial Transaction Processing

• Processing deposit and withdrawal requests
• Confirming payments via bKash, Nagad, Rocket, and bank transfer
• Preventing financial fraud and unauthorized activity
• Complying with AML (Anti-Money Laundering) regulations

3.3 Service Improvement

• Analyzing and improving platform performance
• Personalizing the user experience
• Identifying and resolving technical issues
• Planning the addition of new features and games

3.4 Communication and Support

• Providing customer service and answering queries
• Sending notifications related to account activity
• Promotional offers and bonus information (with your consent)
• Responsible gaming alerts and support

4.1 Service Provider Partners

8b88 works with certain trusted third-party service providers who assist in operating our platform. These include payment gateways (bKash, Nagad, Rocket), technology infrastructure providers, and game software developers. These partners are given access only to the information necessary to provide their designated services and are bound by strict confidentiality agreements.

4.2 Legal Obligations

Information may be disclosed by law in the following circumstances:

• To comply with a lawful order from a competent authority or a court directive
• To regulatory bodies in compliance with Anti-Money Laundering (AML) regulations
• To assist in the investigation of fraud or criminal activity
• To protect the rights and safety of 8b88 or other users

4.3 Business Transfers

If there is a significant change in 8b88's business operations (such as a merger or acquisition), user information may be transferred as part of the assets. In such cases, we will notify users in advance.

5.1 Security Technology

• SSL/TLS Encryption: High-level encryption for all data transfers
• Database Encryption: Stored sensitive information is kept in encrypted form
• Firewall and intrusion detection systems
• Two-Factor Authentication support
• Regular security audits and testing

5.2 Data Retention Period

Your personal information is retained according to the following criteria:

• All relevant information is retained while your account is active
• Information required to meet legal obligations is retained for the specified period even after account closure
• Financial transaction records are retained for a minimum of five years
• When no longer needed, information is securely deleted at the end of the specified period

6.1 Types of Cookies

• Essential Cookies: Required to maintain login status and ensure security
• Functionality Cookies: To remember your preferences and settings
• Analytics Cookies: To understand platform usage patterns (consent required)
• Session Cookies: Automatically deleted when the browser is closed
• Persistent Cookies: Stored on your device for a set period

6.2 Cookie Control

You can disable or delete cookies through your browser settings. Please note that disabling certain cookies may prevent some platform features from working correctly. Essential cookies cannot be disabled as they are necessary for the platform's core functionality.

7.1 Right to Access Information

You may request a copy of the information 8b88 holds about you at any time. We will fulfill your request within a reasonable time.

7.2 Right to Correct Information

If your personal information is inaccurate or incomplete, you may request a correction. Some account details can be updated directly from your profile; for others, please contact the support team.

7.3 Right to Delete Information

In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained for a specified period in cases of legal obligation, active disputes, or fraud investigations.

7.4 Right to Object to Processing

You may opt out of marketing communications at any time. Opting out of responsible gaming communications is not possible, as these exist for your protection.

7.5 Right to Data Portability

You may request to receive your information in a structured, commonly used, and machine-readable format.